Refund & Donation Policy
How donations, campaign purchases, registrations, duplicate charges, and refund requests are handled.
Effective date: September 3, 2026
1. Voluntary Donations
Voluntary donations made through the Lincoln Baseball fundraising system are generally non-refundable after they have been successfully processed. Donations may be associated with a player, campaign, or fund for tracking and fundraising purposes, but donated funds are administered by the booster organization for program purposes and do not become the personal property of an individual player.
2. Mistaken or Duplicate Donations
If you entered the wrong amount, submitted a transaction more than once, or made another clear payment error, contact us as soon as possible. We will review the transaction and may issue a full or partial refund when the request can be verified.
3. Unauthorized Transactions
If you believe a payment method was used without authorization, contact the card issuer or financial institution promptly and also notify the booster organization so the transaction can be reviewed.
4. Campaign Purchases, Registrations, and Events
Payments made in exchange for goods, services, event admission, registrations, sponsorship benefits, merchandise, meals, clinics, car washes, or similar campaign items are subject to the terms displayed on the applicable campaign page.
If the booster organization cancels an event or is unable to provide a paid item or service, it may offer a refund, replacement, rescheduled date, credit, or another reasonable remedy depending on the circumstances.
5. Donor-Initiated Cancellations
A change of mind does not automatically entitle a donor or purchaser to a refund. For limited-capacity or advance-purchase campaigns, refund availability may depend on whether costs have already been incurred, inventory ordered, a reservation held, or the applicable campaign states that sales are final.
6. Processing and Platform Fees
Online transactions may include payment-processing or platform costs. When a refund is approved, the amount returned may depend on whether the applicable processor or service provider returns its fees. The organization will explain any difference when processing the refund.
7. Optional Processing-Fee Contributions
If checkout offers an optional amount to help offset processing costs, that amount is part of the transaction. If the underlying transaction is refunded, the organization will determine whether the optional amount is also refundable based on the circumstances and processor treatment of the transaction.
8. Refund Method and Timing
Approved electronic refunds are normally returned to the original payment method through the payment processor. Processing times are controlled in part by the card issuer, bank, or payment provider and may take several business days after the refund is initiated.
9. Chargebacks and Disputes
We encourage donors and purchasers to contact the booster organization before filing a payment dispute so ordinary mistakes, duplicate transactions, cancellations, or fulfillment questions can be reviewed promptly. This does not limit rights available through a bank or payment provider.
10. How to Request a Refund
Provide the donor or purchaser name, email address used at checkout, approximate date, amount, and reason for the request. Do not send full credit-card or bank account numbers by email.
11. Tax Receipts and Refunded Donations
If a donation is refunded, any receipt or acknowledgment relating to the refunded amount should no longer be relied upon as evidence of a completed contribution. Consult your own tax professional regarding the effect of a refund on any claimed deduction.
12. Contact
3838 Trojan Trail
Tallahassee, FL 32311
Website: www.lhsboosters.com